Machine learning and automation technologies seem to have been a hot topic since 2015, however it has not been until this year that we have really seen businesses start to adopt these new technologies in a big way.
It seems the adoption of intelligent automation technologies is growing and has the potential to become integral to many businesses growth and financial strategies in the future. Although, not all automations lead to success.
Email remains the dominant and most convenient means of communication. It’s universal, accessible at any time to send and receive almost anything. With expectations so high it’s more important than ever to deliver good customer service through this channel.
Despite the early predictions that AI would destroy jobs, new research is being published every day which demonstrates the positive benefits that it will have to the global economy, jobs and productivity in the years to come.
Data is flowing into organisations at an ever increasing rate. But it's not just any data that's creating the challenge - it's unstructured data and it's the stuff that organisations receive from their customers, suppliers and employees every day. Machine Learning is the only solution...