Gary and I have been friends since 1988. Over the past 20 years we've separately built business's both organically and through acquisitions so we're very familiar with the high's and low's, the risks and the rewards.

There is nothing more rewarding than positive feedback from our customers, unless it comes from our customers customer. The latest case study highlighted how Connolly Accountants use inSTREAM™ to transform the accounts payable and accounts receivable functions for their clients.

Accountancy firms are not usually known for their leading edge technology but for one firm it's the readiness to embrace IT that is providing it with a real competitive edge. Serving over 900 clients from offices around Milton Keynes, Connolly Accountants provide the usual accountancy services including audit, business advice, tax advice and planning. But unlike many accountancy practices, they recognise the added value that IT can make to both their own business and to their clients.

TalkTalk, the UK's leading fixed line voice and broadband telecommunications business has signed agreement with Celaton to automate the handling of a broad range of critical inbound information streams including Customer correspondence, Accounts Payable and HR with inSTREAM™

In this 'Brief Encounter', Ken Deeks of The Amber Group interviews Bill Keneally, Chief Financial Officer at GTA and asks

"What does Celaton mean to you?"