For our customers, our intelligent automation platform achieves competitive advantage through efficiencies that were previously out of reach and enables them to deliver better customer service and improve financial performance.
Unique to inSTREAM is its ability to learn through the natural consequence of processing and human interaction. It applies sophisticated algorithms, including artificial intelligence and cognitive learning to streamline labour intensive clerical tasks and decision making in a way that hasn’t been possible before.
Delivered as a service, inSTREAM processes the unpredictable unstructured and semi-structured content that flows into organisations every day from customers, suppliers and employees received by email, social media, fax, post paper and other electronic data streams. It minimises the need for human intervention and ensures that only accurate, relevant and structured data enters line of business systems. It’s intelligent automation, but to our customers it’s the best knowledge worker they ever hired and it means better customer service, compliance and financial performance.